With a population of 30,000 Broker Service 4 million people in Singapore, the housing market here is really unfortunate, in the appalling quality of service. Fact did not escape the attention of the government.
And these initiatives are: Accreditation Registry, Enforcement Framework, Dispute Resolution Tribunal.Responding to newly compiled number of complaints against real estate agents, Singapore government put up three-pronged initiatives to reverse the situation.
This accreditation body is likely to be led by a team of industry professionals.The body is planning to include a centralized registry for agency to perform background check on housing agents who are potential recruits.The primary proposal is Accreditation Registry which makes registration compulsory for all property agents.
The aim is to free movement of substances, more than 1,700 offices, stamp, address and unscrupulous agents, who for several well-known employers
This is likely a government agency tasked to dish out penalty in the form of demerit points to any wrong-doing on the agents as well as agencies sides. To send signal that it is serious about stopping the bug.The government also put up en enforcement framework for possible offenders.
With the authorities coming into the fray, it is hoped that this would provide a more effective resolution as compared to the more conventional tribunals conducted by the offending agents’ agencies. This could potentially help both consumers and agents to save money on dispute-related cost and ultimately lead to quick resolutions by all parties.
Government will finance the establishment of this tribunal, but they initially expected the industry itself, the bill once it is established to pay.
But the government maintained that this is not to do away with the existing agency level tribunal. Expectations are that agency would continue with this practice, and government may consider putting regulation in place to make sure the existing tribunal system to play its role as the first level peace maker. The other reason is of course to prevent the flood of complaints heading to the government sanctioned tribunal board judged by the current unhappiness.
In the mean time, the proposal is greeted with mixed feelings.Industry insiders are lamenting that the current proposal would not go far enough to eradicate the long standing ethical problem but policy makers are happy that government is making the first step towards overall improvement.It would be at when the proposal will get passed into laws.
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